THE WORST SERVICE, COMPANY & NIGHTMARE FOR CUSTOMER SERVICE!! STAY AWAY!!!

 

Grou.ps is literally the WORST COMPANY ON THE INTERNET!  And i am NOT just saying this guys.

I swear that this is the worst experience I have ever had with any company in my life. Im beyond

shocked at how awful this company is and how they continue to charge me no matter what I do!

 

I took a 7 day trial, then once in there you realize you need to "upgrade" to be able to

actually test all the features... Which I did! 

 

Then within an hour I realized it was not for me BUT only after they had already charged 

me for the month when I upgraded even though I "thought" I was still under the Free Trial 

dates. I emailed them and thats when I was told...

 

"We do NOT offer refunds due to the "Free Trial" 

 

WHAT A JOKE! Anyway, I emailed back n forth 4 times telling them in many ways 

CLOSE MY ACCOUNT NOW AND I WANT MY MONEY BACK!

 

Today, NOT only did they not refund my money a month ago... THEY CHARGED ME AGAIN!

 

I literally emailed these scam artists so many times and in every single email I told them

SHUT MY ACCOUNT... And they have the nerve to still charge me again.

 

STAY AWAY FROM THIS COMPANY! They are NOTHING but a scam.

 

Oh yeah, and watch what you click, because the big red "help" button brings up a pop up

that says "you must click for help" and then in almost white letters says "upgrade now" 

UNDERNEATH THE BUTTON, NOT ON THE BUTTON! 

 

This site is literally the WORST SERVICE and THANK YOU JAY for writing this post! I only

wish I seen to stay away from these thief's. 

 

As an online business owner, I would NEVER refuse someone a refund within hours of

signing up for my service. I would be happy they gave it a try. Honestly who has such

awful customer service. Never in my life have I ever seen anything like this!

 

LITERALLY THE WORST COMPANY ONLINE AND THAT I HAVE EVER DEALT WITH! STAY AWAY!

 

Product Reviewed: 
Reliability Rating: 
1
Features Rating: 
1
Support Rating: 
1
Ease of Use Rating: 
1
Overall Rating: 
1

Comments

ON GROU.PS

Hey, guys

To all of those who are complaining about this company

1. Did you properly read their "Terms & Conditions" before enlisting?

 I think it is wise to know what you are buying before staking your money. Most people don't read Terms & Conditions. But they are quick to complain and say anything they like against others. 

 

I use the services of some social networks [including GROU.PS]. They have a great customer service. Recently, I had someproblems with my website. They sorted things out promptly. Their technical support is excellent. 

This is how GROU.PS works:

You have a 7 day FRE trial period. They don't charge you for this. And you have every right not to subscribe if you are not satisfied with them in 7days. 

Also, part of their conditions is that any group you create cannot be cancelled even if you cancel your account. So anybody else can claim the group.